Yuliana Porras Mendoza asked me the following question:
What do you see are the issues and problems that SHPE faces today?
My Response:
There are many issues facing the organization but I am going to address two of the most pressing issues below.
Problem #1 - We have no meaningful measures/metrics:
I'll be direct... The CEO and staff currently work with no metrics put in place by the NBOD to determine if they are successful. The NBOD currently develops strategy, plans, and value for our members with no metrics to determine if they are successful. And finally, we hold national events but have no effective measures for success.
Problem #2 - Accountability
Since we have no metrics to measure and grade the organization, we have no way to hold anyone accountable for the disappointments that occur across the organization. The fact that we are a volunteer organization does not mean we should not hold staff, NBOD, and volunteers accountable for executing a plan to a set standard. If we are going to grow as an organization must be able to admit where we are falling down.
My Solution
As National President...
1. I will ensure that we work with all our stakeholders to develop a plan and execute it to gather all the data needed to have meaningful measures and metrics.
2. I will ensure that we have complete buy in on the measures and metrics from everyone executing our plans.
3. I will ensure that our measures, metrics, and performance at all levels are completely transparent so that all stakeholders in the organization have visibility into our performance.
Staying positive, moving forward
While it is important to measure, execute, and be accountable, we also have to remember that we will make mistakes and will fall down at times. My leadership approach is to ensure that we learn from our mistakes, pick each other up, and continue to move forward, together as one SHPE.
My Best,
Michael Gutierrez
www.michaelgutierrez.net
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What have you've done as National Treasurer to address these two issues that you would carry and continue on as President? and what would you do different?
ReplyDeleteHello Yuliana,
ReplyDeleteThis is a difficult question to answer. In the past three years as national treasurer (and also while I was an RVP) I along with a few board members have proposed solutions to the issues in the form of measures for performance and actions to increase accountability for unacceptable failures. I do not feel it is right to get into more details than this, however, what I can say is that without the support of the leadership of the organization this has not worked.
As National President what I will do differently is ensure that measures for success are set for me first. I will also ensure that I am held accountable for my performance by all stakeholders as National President. As a leader, I would not expect to hold others accountable if I do not start with myself.
Thanks again for your questions,
Michael Gutierrez
www.michaelgutierrez.net
Michael, thanks for your answer. I am glad to see that you are thinking about accountability and certainly makes total sense that you would set the example and then hold everyone else to that standard. Thank you.
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